1. Accessing the site

Access to talkwellacademy.co.uk is provided free of charge. We do not guarantee uninterrupted or error-free access. We reserve the right to restrict, suspend, or withdraw access to all or any part of the site at any time without notice — for example for scheduled maintenance, security reasons, or legal compliance.

You are responsible for ensuring that anyone who accesses the site through your internet connection is aware of these terms and complies with them.

2. Acceptable use

You may use this site only for lawful purposes. You must not:

• Use the site in any way that breaches applicable local, national, or international law or regulation
• Transmit any unsolicited or unauthorised advertising, promotional material, or spam
• Attempt to gain unauthorised access to the site, the server on which it is stored, or any server, computer, or database connected to it
• Attack the site via a denial-of-service attack, distributed denial-of-service attack, or any other malicious means
• Use the site to transmit any data or material that is defamatory, offensive, harmful, obscene, or that infringes any third-party rights
• Harvest or collect data from other users' accounts without their consent
• Use any automated tool, spider, robot, or scraper to access or index any part of the site

A breach of these acceptable-use obligations may result in immediate termination of your access, a report to law enforcement, and/or legal action.

3. Site content and intellectual property

All content on talkwellacademy.co.uk — including text, images, graphics, layout, logos, course descriptions, and marketing materials — is owned by or licensed to Kamarun Kalam / TalkWell Academy and is protected by UK and international copyright law.

You may view and print a single copy of any page for your own personal, non-commercial reference. You may not copy, reproduce, republish, modify, upload, post, broadcast, or transmit any part of the site's content without our prior written permission.

4. External links

This site may include links to third-party websites including TalkWell Counselling, BACP, and NHS resources. These links are provided for your convenience and information only. We do not control those websites and are not responsible for their content, availability, or privacy practices.

You may link to our homepage provided you do so in a way that is fair, legal, and does not damage our reputation or take advantage of it. You must not establish a link that suggests any form of endorsement or association without our express written agreement.

5. Accuracy of information

We aim to keep the information on this site accurate and up to date, but we do not guarantee its completeness or accuracy. General information on the site — including course descriptions, qualifications, and background information — is provided in good faith and for general educational purposes only. Nothing on this site constitutes professional medical, psychological, legal, or financial advice. See also our Disclaimer.

6. Security and viruses

We take reasonable technical and organisational steps to protect the site and your data. However, no website is entirely secure, and we cannot guarantee the site will be free from bugs, viruses, or malicious code.

You are responsible for configuring your own technology to access the site securely. You should use up-to-date virus protection software. We are not liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your equipment due to your use of this site or downloading any content from it.

7. Limitation of liability

To the fullest extent permitted by UK law, we exclude all liability for any loss or damage — whether direct, indirect, or consequential — that arises from your use of or inability to use this site or its content.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be excluded or limited under English law.

8. Governing law

These Terms of Use are governed by the law of England and Wales. Any dispute arising from your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact